Fampay Reviews

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Complaint

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Title

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Brand

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Document

Hello, if you're ready, let's start the complaint. Which brand are you having trouble with?

Fampay

Which product or service of Fampay are you having an issue with (for example, physical card, virtual card, UPI, app login, KYC, rewards)?

Wrong person in i send payment

Understood; you accidentally sent a payment to the wrong person.

On which date did this payment go through (approximately is fine, for example around 10 June 2026)?

Yaa

To describe the situation clearly, what is the approximate amount of money that was sent to the wrong person (for example, 500, 1,200)?

200

Thanks, I noted 200. Since the payment went to the wrong person, what exactly do you expect from Fampay (for example, reverse the transaction, help contact the receiver, or any other support)?

Can I send payment details

You will be able to add payment details and screenshots as attachments after your complaint text is ready. For the text, what date did this 200 payment to the wrong person happen (even something like around mid-June 2026 is okay)?

Ok

To complete your complaint text, can you tell me roughly when this 200 payment to the wrong person was made (for example, around 20 June 2026)?

No his scamer forder

I understand this is stressful and youre saying the person is a scammer. To explain this clearly, can you tell me about what happened just before you sent the 200 (for example, what the person said or promised that made you send the money)?

Yes can i speak in hindi and answer

You can answer in Hindi if that is easier for you.

Aap 200 bhejne se pehle scammer ne kya bola ya kya promise kiya tha jiski wajah se aapne payment kar di?

Ok btata hu

Theek hai, aap araam se bataiye ki usne kya bola ya kya promise kiya tha jiski wajah se aapne 200 bhej diye?

Me ek gamer hu to bgmi khelta hu to muje lga ek id by *** chahiye tbi us ka massage aaya tha hii broo to mene uska profile deka to id seller tha to mene bola ki ek id he kya mere liye ceep price me to usne bola ha bhai to mene ok bol diya to usne muje pele pay kerne ko bola to mene bola kitne to usne mujse 1000 mange to mene bola ki itna me ek bar me nhi de skta to kya me tukdo me like *** me de skta hu kya to usne bola ok to aap muje 500 *** 500 badh me to mene bola mere pass 500 bi nhi he to usne bola ki jitne he dedo me id pass deta hu to mene 200 send ker diya fr us bende ne galiya deke block ker diyaa ab me kya kru ye bat me kisi ko *** pa Raha hu na kisi se help le pa Raha hu

Samajh pa raha hoon, aapko game ID kharidte time scam kiya gaya hai aur aap kaafi bura feel kar rahe ho.

Ab main aapki help karta hoon taaki ye sab clear tariqe se complaint me likha ja sake.

Ye batayiye, ye 200 ka payment aapne kab kiya tha (jaise lagbhag 15 June 2026 shaam ko ya jo date yaad ho)?

22 jun 2026

Theek hai, *** 22 June 2026 note kar liya.

Ab mujhe bas ye bata dijiye, aap Fampay ke kaun se tareeke se payment kiye the 200 (jaise Fampay UPI, Fampay card, ya Fampay wallet balance se)?

Upi

Thik hai, aapne Fampay UPI se payment kiya tha.

Ab bata sakte hain aap Fampay se kya expect kar rahe hainjaise ki transaction reverse karna, scammer ki detail check karna, ya kam *** is incident ki investigation karke aapko clear reply ***?

Hmm yhi ser jo aapne bola

I have prepared the complaint below for you;

I am a regular gamer and use BGMI. On 22 June 2026, I was looking to buy a BGMI ID at a cheap price. On that day, a person messaged me saying hi ***, and when I checked his profile, it appeared that he was an ID seller. I asked him if he had an ID for me at a low price.

He said yes and then asked me to pay first.

He initially demanded 1,000 for the ID. I told him I could not pay that much at once and asked if I could pay in parts. He agreed and told me to pay 500 now and 500 later. I then told him I did not even have 500, so he said to send whatever amount I had and that he would share the ID and password.

Trusting him, I sent 200 using Fampay UPI.

Right after I sent the 200, instead of giving me any BGMI ID details, he abused me and blocked me.

I realised I had been scammed and now I am feeling very bad and helpless about this situation.

I request Fampay to investigate this UPI transaction and the receivers account, and to help me as much as possible in this situation. I would like to know if there is any way to reverse or recover this 200 or at least take appropriate action against this scammer based on the transaction details.

Subject: Urgent Account Recovery Request Funds Stuck in Wallet

Dear FamApp Support,

I have been trying to recover my account for over a month. I have access to my registered mobile number, but I have permanently lost access to my registered email address.

I have exhausted all the available attempts to change my registered email. Because of this, I am unable to verify my account and access the money in my FamApp wallet.

This is causing me significant inconvenience, as my funds are locked despite me being the rightful owner of the account. I request you to urgently verify my identity using my registered mobile number and KYC details and update my registered email address.

If this issue cannot be resolved immediately, please provide a clear explanation and the next steps to recover my account and access my funds.

I am ready to provide any documents required for verification.

I request an urgent resolution.

Thank you

To,

The Customer Support Team, Fampay

Subject: Complaint Regarding Non-Receipt of 400 Payment

Dear Sir/Madam,

I am writing to report an issue regarding a payment of 400 that I made through my Fampay account. The amount has been successfully deducted from my account, but the receiver has not received the payment yet.

This has caused inconvenience and concern for both parties. I kindly request you to investigate this transaction and verify its status.

If the payment has failed, please arrange for a refund to my account. I would appreciate your prompt assistance in resolving this matter at the earliest.

Thank you.

Sincerely,

[Karan jakhar

749704****

jakharkaran689@***.com]

Hello FamApp Support Team,

My name is Ankit.

I am trying to create a new FamApp (Teen) account. During Aadhaar verification, the OTP is received successfully on my Aadhaar-linked mobile number. However, after verification, I get the message that "This mobile number is already linked to another FamApp account."

I no longer have access to that old account because the registered mobile number is not with me.

Kindly help me unlink my Aadhaar-linked mobile number from the old account or suggest the steps required so I can create and use my new FamApp account.

Thank you for your support.

Name: Ankit

Aadhaar-linked Mobile Number: +91 7970****70